How to add a Privacy Policy URL in App Store Connect
Platform: App Store
- Sign in to App Store Connect and select your app; confirm you are editing the correct platform (iOS, iPadOS, or tvOS).
- Open ‘App Information’ in the left sidebar; this screen contains the Privacy Policy URL field Apple reviewers check first.
- Paste your canonical Privacy Policy URL using HTTPS. Ensure the page includes your company name, app name, and a working contact email.
- If your app shares data with third parties or uses analytics, include a short, plain-English explanation with opt-out details where available.
- Save changes. If you are also submitting a new build, proceed through your version’s submission steps so the policy accompanies the review package.
- Open your policy URL on an iPhone in Safari private mode to validate public access, mobile formatting, and quick load times.
- Confirm your in-app settings or help screen references the same policy URL to prevent inconsistency flags.
- If review requests clarification, add a ‘Data deletion’ or ‘User rights’ section and link to a deletion request form or email alias.
FAQ
Is a separate Terms link required?
Apple typically expects separate Terms and Privacy URLs. Keep both public and stable to reduce friction during review.
Do I need a child-directed note?
If your app targets kids or families, explicitly describe data handling and parental contact paths; vague policies are often rejected.
Can I use a link shortener?
Avoid shorteners. Use a clean, canonical HTTPS URL so reviewers can trust and bookmark the page during future updates.
What if my site uses heavy scripts?
Serve a lightweight, accessible page. Overloaded pages can appear broken on slow connections, delaying review.
How do I show policy changes?
Add a ‘Last updated’ date and a short change log at the top of the document so reviewers see you maintain the text.